Contact & Support

Quick reference for who to reach, depending on what you need help with.

Help placing an order or paying

Raise a ticket with us through this Help Center, or email myfreestyle-support@colmed.in and our team will get back to you.

Change of delivery address

Raise a ticket as soon as possible with your order number — we'll try our best to update it before dispatch.

Order complaints

Raise a ticket with your order number and details of the issue, and our team will look into it.

Using the sensor or app, warranty, replacements, or a device problem

Raise a ticket with us describing the issue, or for official product support you can also reach Abbott directly at 1800 2100 998.